As a growing business in Northeast Ohio, when Papa Ads realized they could no longer get by with a desktop printers and an aging fax machine, there was no question about where to turn: MT Business Technologies. Located in Independence, Ohio, MT Business Technologies has been providing copier sales and copier service to the Cleveland, Ohio and throughout the state for three generations. Their commitment to customer satisfaction is unparalleled in the copier service industry.
MT Business Technologies has been in business for over 90 years, so staying abreast of emerging technology is nothing new to them. They take the time to get to know their clients’ needs, and to find the copier, printer, fax, or multi-function machine that will be best for the business. They are a Ricoh authorized dealer for both sales and service.
The knowledgeable MT Business Technologies sales representative worked closely with Papa Ads, and helped them to choose an all-in-one—printer, copier, scanner, fax—that would serve all the needs of the business. The scan-to-email function is one of the company’s favorite features, and is a huge time-saver when they need to send out documents. The Ricoh product they selected prints 35 pages per minute in both black and white and color. Additionally, it can handle paper sizes up to 12” x 18”, allowing Papa Ads to print things in house that they would have had to outsource in the past.
No product is perfect, of course, and MT Business Technologies showed their true colors the first time Papa Ads needed copier service. Those colors were spectacular. When your Cleveland area business is depending upon the functionality of a single machine, you cannot afford downtime. MT Business Technologies not only dispatched a technician in record time, but they sent an expert. He not only fixed the problem quickly and efficiently, he also carefully inspected the rest of the machine, keeping an eye out for any potential future problems. He offered suggestions to help the team at Papa Ads to use their copier to its fullest potential, and tips to avoid everything from paper jams to overheating.
Another convenient service offered by MT Business Technologies is their website. You can enter your meter readings, order your toner, ink, and other supplies, and even place a request for service! You can do it all without ever having to pick up a phone. However, if you prefer to speak to someone, their customer support team is available toll free.
The top of the line Ricoh products from MT Business Technologies will last you for hundreds of thousands of copies, countless scans, and innumerable faxes, just as it did for Papa Ads. And, when the time came to upgrade to a newer, faster, and even more efficient machine, they knew just who to call. There is no better company in the Cleveland, Ohio area for copier service and sales than MT Business Technologies. If you’d like to receive the same caliber of service in every step of the process that Papa Ads did, or if you’re interested in what else Independence, Ohio‘s MT Business Technologies has to offer, find them online at MTBT.com or call 800.233.2938 today!